Claverley Court, Knightsbridge

Credit Card Charges

Your card will NOT be charged at the time of booking but simply used to guarantee the reservation. The card will only be charged if you fail to arrive at the apartment without prior cancellation (see cancellation policy below). The property reserves the right to pre-authorise credit cards prior to arrival.

Please note that payments made by credit card attract a surcharge of 3.5% for American Express, 3% for Mastercard, Switch/Maestro, Union Pay and 2% for Visa. Payment with a debit card from a UK Bank will not attract any charges but all other debit card will be charged as above.

Cards Accepted

American Express, Mastercard, Switch/Maestro, Visa, Union Pay.

Check-In & Check-Out Times

Check-in time is from 15:00pm

Check-out time is by 11:00am

Late Check-Out

Late check-out is subject to availability. You will need to check with reception on the day of departure. Extra charge may apply.

Cancellation Policy

Notification of cancellation is required 14 days prior to arrival. For bookings cancelled less than 14 days prior to arrival you would be liable for the full cost of the stay unless the apartment can be re-let.

Once you have checked in you must give us 14 days notice in case of a reduction on your stay or the same policy will apply.

Cancellation for group bookings of 3 or more units of apartments

On group bookings of 3 or more units of apartments (or during the high season) notification of cancelation is required 30 days prior to arrival. Once you have checked in you must give us 30 days notice in case of a reduction on your stay or the same policy will apply.

*** Please note that 1 week is non-refundable.

Cancellation Policy for bookings of 30 nights and over

Notification of cancellation is required 30 days prior to arrival date and subject to re-letting on a short notice. For bookings cancelled less than 30 days prior to arrival you would be liable for the full cost of the stay unless the apartment can be re-let.

Once you have checked in you must give us 30 days notice in case of a reduction on your stay or the same policy will apply.

*** Please note that 1 week is non-refundable.

Cancellation Policy for bookings from 18th July to 6th September 2015

Notification of cancellation is required 30 days prior to arrival date and subject to re-letting on a short notice. For bookings cancelled less than 30 days prior to arrival you would be liable for the full cost of the stay unless the apartment can be re-let. *** Please note that 1 week is non-refundable.

Smoking

All our properties have a no-smoking policy in line with UK legislation. This policy covers the burning/smoking of all substances in our apartments, including incense. The property reserves the right to charge a penalty for non-compliance.

Security Deposit

Please note that at check in we require a security deposit to cover any incidental breakages or damages that may occur during occupation. The security deposit is usually an authorization on the guest credit card and this authorisation will be cancelled following settlement of any outstanding balance on your bill at check out and if no incidental expenses have been incurred.